Last updated: June 2026
Complete Home Care ("we," "us," or "our") respects your privacy. This policy explains how we handle information collected through our website, completehcmd.com.
Information we collect
We may collect information you choose to provide — such as your name, phone number, email, and any details you share when you contact us, request an assessment, or use our online chat. We may also collect basic, non-identifying technical data (such as general usage information) to help our website function and improve.
How we use information
- To respond to your inquiries and provide the care services you request
- To schedule assessments and coordinate care
- To improve our website and services
- To comply with legal and regulatory obligations
Health information
Our website is not intended to collect detailed personal health information. Please do not submit sensitive medical details through the website or online chat. Any protected health information shared with us in the course of providing care is handled in accordance with applicable laws, including HIPAA where it applies.
Sharing of information
We do not sell your personal information. We may share information with trusted service providers who help us operate (such as scheduling or communication tools), or when required by law.
Online chat
Our website may offer an AI-assisted chat to answer general questions. It is not a substitute for professional or medical advice, and you should not enter sensitive personal or health information into it. For care, please call us directly.
Your choices
You may contact us at any time to ask about the information we hold or to request corrections. To exercise any choices, call 410-343-4353 or email info@completehcmd.com.
Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.
Contact us
Complete Home Care
20 New Plant Ct, Suite 200, Owings Mills, MD 21117
Phone: 410-343-4353 · Email: info@completehcmd.com
This policy is provided for general informational purposes and does not constitute legal advice. We recommend having it reviewed by a qualified attorney for your specific circumstances.